Ashabhavan - Empowering People Social Service Society

1. Introduction

Ashabhavan (Empowering People Social Service Society) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make a donation, or interact with our services.

2. Information We Collect

We may collect the following personal information when you interact with our website:

Name, email address, and phone number (when you make a donation, volunteer, or contact us)
Postal address (for issuing tax receipts and correspondence)
Payment information (processed securely through CCAvenue; we do not store your card details)
Volunteer application details (age, occupation, skills, availability)
Website usage data through analytics tools (anonymized browsing patterns, page views)

3. How We Use Your Information

Your personal information is used for the following purposes:

Processing donations and issuing tax-deductible receipts (80G certificates)
Communicating with you about your donations, sponsorships, or volunteer activities
Sending updates about Ashabhavan's programs, events, and impact (with your consent)
Responding to your inquiries and providing support
Improving our website and services based on usage patterns

4. Data Protection

We implement appropriate technical and organizational measures to protect your personal information:

Secure HTTPS encryption for all data transmitted through our website
Access to personal data is restricted to authorized personnel only
Payment processing is handled by CCAvenue, a PCI-DSS compliant payment gateway, ensuring your financial data is protected according to industry standards

5. Third-Party Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With CCAvenue (our payment gateway) for processing donations securely
With email service providers for sending donation receipts and updates
When required by law or to comply with legal obligations

6. Cookies & Analytics

Our website uses cookies and analytics tools (such as Vercel Analytics) to understand how visitors use our site. These tools collect anonymized data about page views and browsing patterns. You can control cookie settings through your browser preferences. Essential cookies required for website functionality cannot be disabled.

7. Your Rights

You have the following rights regarding your personal information:

Right to access: Request a copy of the personal data we hold about you
Right to correction: Request correction of inaccurate or incomplete data
Right to deletion: Request deletion of your personal data (subject to legal retention requirements)
Right to opt-out: Unsubscribe from marketing communications at any time

8. Protection of Children's Information

Ashabhavan is deeply committed to protecting the privacy of the children in our care. We do not publish identifying information about our children online. Any photos, stories, or information shared about our children are done with appropriate permissions and safeguards to protect their identity and safety.

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on this page with the revised date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at info@ashabhavan.org